Principal Global Customer Marketing Manager
Markforged, Boston, MA
April 2022 – August 2024

Strategically developed, executed, and managed Markforged's end-to-end customer story, content, and reference program globally, across the Americas, EMEA, and APAC regions.



Markforged: Customer Story Video
Sidus Space

Space-Grade Durability – Sidus Space and the Markforged Advantage

As a former NASA scientist and passionate 3D printing enthusiast, Tony Boschi understands the demanding standards of space-grade engineering. In this video, I collaborated closely with Sidus Space to demonstrate how Markforged materials are built to endure the extremes of space. After four years of development, Sidus successfully launched the partially 3D-printed LizzieSat aboard the SpaceX Transporter-10 rocket on March 4, 2024. I highlighted how Markforged’s Digital Forge and Onyx materials meet the rigorous requirements of space travel, from exceptional strength to temperature resilience. Designed to orbit Earth for five years, LizzieSat is a powerful example of Markforged’s innovation and my expertise in crafting compelling narratives for cutting-edge applications.

 
 

Markforged: Customer Story Video
Larsen Motorsports

Precision in High-Stakes Racing – Larsen Motorsports’ Custom Steering Wheel

In the high-speed world of jet drag racing, every detail counts. For Larsen Motorsports and driver Josette Roach, safety and precision are paramount—so when they needed a custom steering wheel tailored to Josette’s hands, they turned to Markforged. Working with Larsen, I helped bring their story to life, showcasing how our 3D-printed solution, enhanced by Markforged Simulation software, provides unparalleled fit and durability. This collaboration earned the Automotive & Rail Application Award at the TCT Awards in 2023, reinforcing how Markforged’s technology, combined with my marketing expertise, elevates safety and performance in extreme environments. This is high-stakes storytelling at its best.

 
 

Markforged: Customer Story Video
Rapid Robotics

Revolutionizing Automation Amid a Labor Shortage – Rapid Robotics and Markforged

With a skilled labor shortage affecting the manufacturing industry, Rapid Robotics needed a flexible, cost-effective solution for their automated robotic arms. I partnered with Rapid Robotics to highlight how Markforged’s Digital Forge enables the rapid, affordable production of custom end-of-arm tooling. In this video, I crafted a narrative that emphasizes the game-changing speed and reliability of Markforged’s continuous carbon fiber technology—delivering durable, lightweight parts in a fraction of the time. This collaboration demonstrates how Markforged’s capabilities can address industry challenges, from reshoring manufacturing to customizing solutions for diverse applications, while showcasing my skills in creating impactful customer stories that resonate across industries.

 

Markforged: Application Spotlight - Small Package Container
Farason Corporation

Farason Corporation Tackles Small Package Challenges with Markforged

When a major American snack food company needed a unique solution for packing delicate, lightweight cheeseball bags, Farason Corporation rose to the challenge. With conventional methods ruled out, Farason developed an innovative design they called the “stein”—a robotic approach that gently collects and dispenses small packages. Working with Farason’s engineers, I crafted this application spotlight to showcase how Markforged’s X7 printer and Onyx material enabled them to iterate cost-effectively and deliver a custom solution. By focusing on both the technical and practical benefits of additive manufacturing, this spotlight highlights how my work at Markforged enables businesses to prototype rapidly, optimize on-the-fly, and win competitive bids—all with precision and affordability.

 

Markforged: Application Spotlight - Quick Change Mount Plate
Farason Corporation

Streamlining Heavy-Lift Packaging with Farason Corporation

Farason Corporation, renowned for its custom automation systems, faced a unique challenge: designing a quick-change mount plate for a robot moving heavy, irregularly shaped shampoo bottles along a fast-paced production line. Conventional parts were too heavy and inflexible for the robot’s payload, so Farason needed an innovative solution. Working with Farason’s team, I developed this application spotlight to showcase how Markforged’s X7 printer and Onyx material, reinforced with continuous carbon fiber, allowed them to produce a lightweight, durable EOAT solution that meets high-speed demands while accommodating toolless changeovers. This piece highlights how my expertise in customer storytelling brings Markforged’s technology to life, demonstrating how clients like Farason can scale efficiently, reduce costs, and achieve exceptional results in challenging manufacturing scenarios.

 

Markforged: Case Study - Valves, Fittings, and Flow Control Equipment
Dixie Iron Works/MSI

Dixie Iron Works’ Journey to Innovation with Markforged

When Dixie Iron Works faced increasing competition and commoditization in the oil and gas industry, they knew they needed a new approach to maintain their edge. With a commitment to U.S.-based manufacturing, President Gerard Danos turned to Markforged’s additive manufacturing to boost in-house production, reduce costs, and increase flexibility. Collaborating with Dixie’s team, I crafted this case study to tell the story of how Markforged’s Metal X and Onyx 3D printers helped Dixie transition from costly CNC machining to streamlined, cost-effective 3D printing.

Through strategic storytelling, I highlighted key successes such as reducing a part cost from $4.50 to just 47 cents and transforming complex metal components into production-ready 3D prints. This case study illustrates how my work at Markforged enables companies like Dixie to embrace cutting-edge technology, fostering innovation and agility in a competitive landscape.

 

Director of Marketing and Customer Engagement
3D Systems, New York, NY
October 2012 – December 2015
Supported compelling and consistent messaging, publicity, events, video content, community, social media and retail engagements.


 

3D Systems: Engadget Video Feature

Keith Ozar Presents the Making of Engadget's "Best of CES 2014" Trophies

This inspiring Engadget video features me as a spokesperson for 3D Systems, where I introduce viewers to the future of manufacturing and creativity powered by 3D printing. Speaking from our innovation space in New York City, I guide audiences through the journey of 3D printing technology—from its origins in industrial manufacturing to its current, accessible applications for artists and consumers. Highlighting my ability to connect with diverse audiences, I explain how 3D printing enables customization, artistic freedom, and iterative design.

Throughout the video, I showcase my expertise in making complex technology approachable, discussing the creation of Engadget's unique CES trophies made with our SLA and SLS machines. This role underscores my skills in product communication, media presentation, and inspiring audiences about the transformative impact of 3D printing. The piece reflects my strength in both educating and inspiring viewers on the creative potential of 3D Systems’ technology across industries like art, design, architecture, and engineering.

 

3D Systems: Engadget Video Feature

Keith Ozar Showcases the Sense 3D Scanner for 3D Systems

In this Engadget feature, I represent 3D Systems as the spokesperson for the Sense 3D scanner, introducing this innovative, user-friendly product designed to make 3D scanning accessible to consumers. Through clear and engaging explanations, I guide viewers through the scanner’s features, emphasizing its ease of use, affordability, and versatile applications. I demonstrate how the Sense captures full-color, detailed models in seconds using intuitive software that anyone can operate—without requiring CAD experience.

My role in this video showcases my ability to break down technical concepts into approachable language, highlighting my expertise in product representation and customer education. As I present the scanner’s capabilities—from capturing life moments to creating models for 3D printing—I ensure that both seasoned tech enthusiasts and new users understand its practical applications. This feature demonstrates my strengths in media communication, live product demonstration, and representing cutting-edge technology to a wide audience.

 

3D Systems: Metropolitan Museum of Art Educational Initiative

3D Systems Collaborate with The Metropolitan Museum of Art for 3D Scanning & Printing Summer Intensive (2013)

In 2013, I partnered with the Metropolitan Museum of Art as a representative of 3D Systems to launch an innovative Educational Initiative: the museum’s first 3D Scanning and Printing Summer Intensive for high school students. This immersive program introduced teens to 3D technology, enabling them to explore and reinterpret museum artifacts through scanning and printing techniques.

As the lead from 3D Systems, I worked closely with the Met’s education team to create a hands-on experience, guiding students in using 3D modeling software and printers to reimagine classical sculptures in new forms. This initiative highlights my expertise in developing educational experiences that connect advanced technology with creative exploration, empowering young audiences to engage with art in a transformative way.

 

Head of Marketing
MakerBot Industries, Brooklyn, NY
February 2011 – August 2012

Launched 3D printing into the mainstream consciousness, leading a marketing team to produce creative, publicity, events, video, community and social media content around the powerful potential of 3D printing.

Secured an appearance for CEO Bre Pettis on The Colbert Report, the front page of the New York Times, a spread in Fast Company Magazine, Time Out New York 3D Printed cover, and features on Boing Boing, Gizmodo, Engadget and TechCrunch.



MakerBot: The Colbert Report

Securing MakerBot CEO’s Appearance on The Colbert Report

In June 2011, I successfully secured an appearance for MakerBot CEO Bre Pettis on The Colbert Report, a major achievement given the show’s immense popularity and selectiveness for guest spots at the time. This opportunity placed MakerBot’s Thing-O-Matic 3D printer in front of a national audience, marking a pivotal moment in the journey to bring 3D printing into mainstream consciousness.

Coordinating with The Colbert Report team, I navigated the challenges of pitching an emerging technology to a show known for its sharp, comedic edge. The segment featured Bre Pettis introducing 3D printing to host Stephen Colbert, even scanning and creating a 3D-printed bust of Colbert himself on-air. This high-profile placement highlighted the revolutionary potential of desktop 3D printing and positioned MakerBot as a leader in the field, sparking widespread public interest and elevating the company’s visibility within the tech industry and beyond.

 

MakerBot: The New York Times

The New York Times Feature for MakerBot’s Thing-O-Matic 3D Printer

In 2011, MakerBot’s Thing-O-Matic 3D printer was prominently featured in The New York Times, showcasing a detailed cutaway illustration that highlighted the technology and innovation driving desktop 3D printing. This high-profile placement was strategically aimed at educating a mainstream audience about the inner workings of the MakerBot and the transformative potential of 3D printing for home use.

The collaboration with The New York Times editorial team involved providing in-depth insights, technical specifications, and visuals that effectively demonstrated the functionality of the Thing-O-Matic. This feature emphasized the accessibility and versatility of MakerBot’s technology, positioning it as a revolutionary tool for hobbyists, makers, and artists alike. Beyond increasing MakerBot’s visibility, the feature played a key role in establishing desktop 3D printing as a viable technology for everyday users.

 

MakerBot: Time Out New York

3D Printed Magazine Cover for Time Out New York’s 2011 Holiday Gift Guide

I collaborated with Time Out New York to create a groundbreaking, fully 3D printed magazine cover for their Holiday Gift Guide issue. Using the MakerBot 3D printer, we brought the magazine’s masthead and cover design to life, creating a unique tactile experience that showcased the future of digital fabrication.

I coordinated with the editorial and design teams to translate their vision into a physical 3D model, utilizing the MakerBot’s capabilities to print both the magazine’s title and cover imagery with precision. This collaboration marked a significant milestone in magazine design, blending traditional publishing with cutting-edge 3D printing technology to capture readers’ attention in an entirely new way.